When to contact your doctor during treatment

This is not an article about what you should feel or what to do about it. That belongs to your doctor, who knows your history. It is about one practical thing: when to get in touch, and with whom.

Three situations, three different answers

Most people get stuck between "I do not want to be a nuisance" and "should I be calling an ambulance about this?". Split it like this.

1. It can wait for your next review

Questions about future dosing, how your weight is moving, food, what happens next. Write them down so you do not forget them. The monthly review exists for exactly this.

2. Ask to be seen sooner

Anything new that worries you and persists. Also any change where you cannot tell whether it is connected to treatment. Making that judgement is your doctor's job, not yours. The same goes if you have missed a dose and are unsure what to do, or if somebody else has prescribed you a new medicine.

It is not a nuisance. A doctor would far rather see you early than deal in a month's time with something that got worse in the meantime.

There is no chat or messaging in a.clinic, by design: your doctor looks at things properly in a consultation, not in a thread. So book an earlier consultation from your account. If you cannot find a time, tell us through the contact form that you need to be seen sooner, and leave the health details for your doctor. If it cannot wait for a consultation but is not an emergency, go to your GP or the local out-of-hours service.

3. Do not wait for anyone: call emergency services

If you have symptoms that would send you to an emergency department regardless of any treatment (severe pain, difficulty breathing, a severe allergic reaction, a sudden change in consciousness), call the emergency number. Do not use our contact form, do not wait for a consultation, and do not search for it online.

This platform is not for acute or life-threatening situations. In that case call your local emergency number: 155 or 112 in Slovakia and Czechia.

What to have ready for that consultation

a.clinic is a technology platform. Healthcare is provided by a licensed doctor, who decides whether any treatment is appropriate for you. We do not decide about specific medicines and do not write about them.

Is this normal?

No website can answer that honestly, because what is normal depends on your health, your other medicines and exactly what you are taking. Ask your doctor at a consultation, an earlier one if it worries you. That is what they are there for.

Should I stop treatment because of it?

That is a doctor's decision, not an article's. If something worries you enough that you are considering stopping, that is precisely the moment to get in touch.

How quickly can I see my doctor?

As soon as your doctor has a free time, which you see when you book from your account, and you can book earlier than your planned review. If it cannot wait for that, go to your GP or the local out-of-hours service. In an emergency, call 155 or 112.

I missed a dose. What now?

Ask your doctor, at your next consultation or an earlier one you book for it. The answer depends on what you are taking and for how long, and it is not the same for everyone.